Hospitality
Agents that answer guest emails, change bookings and place supplier orders, in your voice.
Where the hours goin hospitality
The jobs we see most often, and the agents we would put on each one.
What we'd put on it
Guest emails and booking changes
Guest email agent
Answers questions about bookings, menus and access, in your voice.
Hands over to the duty manager for anything unusual
Booking change agent
Moves, splits and cancels bookings in your system.
Hands over to reservations for large groups
Review reply agent
Drafts a reply to every review, good or bad.
Hands over to the general manager to post
What we'd put on it
Supplier orders and invoices
Stock count agent
Turns the closing count into tomorrow’s order.
Hands over to the head chef to approve
Supplier order agent
Sends each supplier its order and confirms the delivery time.
Hands over to the kitchen when a supplier is short
Invoice match agent
Matches supplier invoices to what was actually delivered.
Hands over to accounts when they differ
What we'd put on it
Rotas and staff questions
Rota agent
Drafts next week’s rota from bookings and who is available.
Hands over to the general manager to approve
Shift swap agent
Handles swaps between staff and keeps the rota up to date.
Hands over to the duty manager if a shift is left short
Staff question agent
Answers staff questions on procedures from your own documents.
Hands over to the duty manager
Your best people should be with guests.Agents answer the emails, move the bookings and place the orders behind the scenes.
How it starts
- 01
An assessment
Our engineers sit with your team, map every process and show you where the hours go. You leave with a clear plan for what to hand to agents first.
About the assessment - 02
The Coreform OS
We install it inside your company. Its Company Brain plugs into your tools, so anyone can ask it anything and get an answer with the source.
Explore the Coreform OS - 03
Agents, then every month
We put agents on one process at a time. On a monthly plan we keep them running, fix what changes and ship the next agent where it saves the most time.
Start with the inbox behind the front desk.
For SMEs and mid-market companies. It starts with a paid assessment, and a plan you can act on.